XSS in LiveChat Widget: Reference Guide
If you embed a chat widget, you’re adding a third-party UI surface that touches user-controlled data: names, emails, pre-chat forms, custom variables, URLs, campaign tags, support messages, and sometimes your own CRM content. That makes LiveChat-style widgets a classic XSS boundary. The main rule is simple: treat everything that enters or leaves the widget as untrusted. This guide focuses on the places developers usually get burned when integrating a LiveChat widget and shows safer patterns you can paste into real code. ...